Stark Jet Wash Solutions Ltd
Last updated: 8 November 2026
Who we are
Stark Jet Wash Solutions Ltd provides residential and commercial exterior cleaning services. We are responsible for the personal information we use in connection with our enquiries, quotations and customer bookings.
For privacy enquiries, email info@starkjetwashsolutions.co.uk or telephone 0121 798 7671.
Information we collect
Depending on your interaction with us, this may include your name, telephone number, email address, postcode, property or job address, requested services, messages, quotations, booking details, payment records and photographs relevant to the work.
Why we use it
We use information to respond to enquiries, arrange site visits, prepare quotations, organise and carry out work, communicate with customers, handle payments, keep appropriate business records and manage customer relationships. Depending on the activity, our lawful basis may be taking steps before a contract, performing a contract, complying with legal obligations or our legitimate interests in running the business. Where consent is required, we will seek it.
Services we use
Website enquiries are submitted through Netlify. We also use Microsoft Outlook for correspondence, the Links app within Microsoft Teams for booking records, and WhatsApp Business for customer messages and bookings. These providers may process information under their applicable terms and privacy arrangements. We do not sell customer information.
Job photographs
We may photograph work for job records. We ask for customer permission before using identifiable job photographs on our website or social media. We aim to avoid publishing names, contact details, identifiable people or other unnecessary personal information. Customers can decline marketing photography without affecting the cleaning service. Contact us if you wish to withdraw permission or raise a concern about a photograph; we will assess the request and remove material within our control where required.
How long we keep information
We keep personal information only for as long as necessary for the purpose concerned, taking account of customer relationships, repeat bookings, disputes and legal record-keeping requirements. We periodically review records and securely remove information no longer needed. Accounting and tax records may be retained for longer where legally required.
Marketing
We may contact customers about our own services only where permitted by applicable data protection and electronic marketing rules. You can object to direct marketing at any time by contacting us.
Your rights
Subject to the circumstances and applicable exemptions, you may have rights to access, correct or erase your information, restrict or object to processing, request portability and withdraw consent where consent is the lawful basis. Contact us using the details above. You can also complain to the Information Commissioner's Office (ICO).
Website cookies and third-party services
Our website may use technical features or third-party services that store information on your device. We are reviewing the site's actual cookie and similar-technology use before launch. Where consent is legally required for non-essential technologies, we will request it before using them.
Updates
We may update this notice when our services or data-handling arrangements change. The latest version will be available on this page.
